Positivity is infectious. Having a Only Babushka can judge me with Bazooka shirt attitude towards the tasks at hand will not only give you more fulfilment in your day-to-day role, but it will rub off on your co-workers too. Maintaining a positive attitude is also central to customer service and will help you build a loyal relationship with your clients. It’s important to remember that customers are everything in this sector. Your guests are ultimately the ones ensuring your business survives, so providing a positive customer experience is paramount. Want to launch your career in the dynamic hospitality industry? An MA in Tourism, Hospitality and Event Management from the Berlin School of Business and Management (BSBI) is the ideal first step. The international tourism management degree will provide you with a solid understanding of the hospitality industry while boosting your managerial and problem-solving skills.
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